Now Hiring - Leasing Consultant / Resident Coordinator - Verdana (IL) in Wilmette, IL

Position Brief – Sales and Leasing Consultant, Optima Verdana®

As a Leasing Consultant at Optima Verdana, you will have the opportunity to grow your real estate knowledge, create and implement innovative ideas for marketing and resident retention, and provide extraordinary customer service. You will guide future residents through the touring, application and move-in process, closing leases and maximizing revenue for the community.

Optima Verdana is a mixed-use residential development in the heart of downtown Wilmette in Chicago’s North Shore. The community features 100-ultra luxury rental residences with over 8,000 SF of street level retail. Our Leasing Consultants create a positive and lasting experience on our visitors, prospects, and residents, and understand the importance of exceptional service and first impressions.

About Optima

Optima is a design-driven real estate development firm rooted in the modernist tradition with offices in Illinois and Arizona. For more than 40 years, we have been developing, designing, building and managing striking urban and suburban luxury residential communities. From the beginning, we aimed to reinvent housing by integrating the functions involved in new construction within one company. We control and execute every aspect of the process in-house – development, architecture, construction, sales and management – for a dynamic system that offers greater focus and fluidity. We are committed to delivering extraordinary living through design, innovation, sustainability and management.

What You'll Do

• Drive performance by achieving sales goals through effective communication and diligent follow-up.
• Maintain accurate and thorough knowledge of all the aspects of the community, specifically in all areas of leasing and pricing information, availability, amenities, surrounding areas and lifestyle.
• Respond to phone, e-mail and in-person inquiries to identify needs of prospects and residents.
• Take ownership of your community by continuously walking, monitoring and correcting issues that are identified and ensuring apartments a perfect for showings and move-ins.
• Identify client interests and needs to find the perfect apartment home - conduct customized tours and options to review.
• Shop competitive properties and complete weekly market surveys.
• Participate in marketing efforts and resident functions, and brainstorm additional ideas for driving traffic to the property.
• Review and update all digital marketing and social channels.
• Conduct outreach marketing.
• Work a flexible schedule to include weekends, evenings and holidays. Saturday hours are required, and Sunday hours will be required until the lease-up is complete.
• Deliver concierge-level service to residents that creates an unmatched experience and promotes strong resident retention.

What You'll Need

• High-energy and hardworking with an ambitious spirit
• Warm and friendly with strong customer service skills
• Superior verbal and written communication skills
• Strong teamwork and listening skills
• Goal-oriented with a fixer mentality
• Organized and detailed
• Strong ability to close a sale
• Knowledge of online marketing and social media
• Previous sales or customer service experience is required
• Minimum of a high school diploma

What Will Set You Apart

• A competitive spirit balanced with superior judgment and discretion
• Willingness to do the right thing even when it is hard
• Aptitude to work independently and as a team member
• A reliable, responsive, and positive work ethic
• Graphic design skills
• Experience with Yardi Voyager 7
• Experience with Knock
• Experience with Yieldstar
• A college degree

Benefits and Perks

• Competitive salary with an extraordinary commission opportunity.
• At Optima, we believe that competitive benefits and perks are meaningful and part of what makes us great.
• Come as you are! At Optima we celebrate diversity and are committed to creating an inclusive environment for all our team members. Optima evaluates qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other legally-protected characteristics.

Optima does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to Optima team members or the Optima people experience team. No placement fees will be paid to any 3rd party unless such a request has been made by the Optima people experience team.

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